Caffivo
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Est. 2025 • Kathmandu Valley

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Privacy Policy

Effective January 1, 2025

At Caffivo, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we handle your data.

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter for brew guides and offers
  • Contact us for customer support
  • Participate in our events or promotions

2. Types of Information

Personal Information

This includes your name, email address, phone number, shipping address, and billing information necessary to process your orders.

Usage Information

We automatically collect certain information about your device and how you interact with our website to improve your shopping experience.

3. How We Use Your Information

We use the information we collect to:

  • Process, fulfill, and track your coffee orders
  • Communicate with you about your account or roasting schedule
  • Send you marketing communications (only if you opt-in)
  • Improve our website, products, and services
  • Prevent fraud and ensure security

4. Information Sharing

We do not sell your personal information. We may share data with trusted service providers who help us operate our store (e.g., payment processors, shipping partners) under strict confidentiality agreements.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us: