Terms & Conditions

Welcome to Caffivo. By accessing or using our website, you agree to look after our beans and abide by these terms.

1. Acceptance of Terms

By accessing and using the Caffivo website and services, you accept and agree to be bound by the terms and provision of this agreement.

2. Product Information

We strive to provide accurate information about our roasts, origins, and flavor notes. However, coffee is a natural agricultural product, and minor variations may occur.

3. Pricing and Orders

All prices are listed in Nepali Rupees (NPR). We reserve the right to change prices at any time without notice. We also reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

4. Shipping and Delivery

We offer free shipping within the Kathmandu Valley. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

5. Returns and Refunds

Due to the perishable nature of roasted coffee, we do not accept returns on coffee beans. However, if you are unsatisfied with your purchase or if there was an error with your order, please contact us within 3 days of receipt.

• Coffee: Non-returnable unless defective/damaged.
• Equipment: Returnable within 3 days if unused and in original packaging.

6. Intellectual Property

The content, features, and functionality of this site are owned by Caffivo and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

7. Contact Information

If you have any questions about these Terms, please contact us: